Privacy Policy

1. Data Controller

My Twin in the Mirror

Contact: support@mytwininthemirror.com

2. Data We Collect

We collect the following categories of personal data:

• Account Data: email address and login credentials
• User-Generated Content: any text, reflections, responses, or inputs you provide while using the platform
• Usage Data: interactions, features used, session activity
• Technical Data: IP address, browser type, device information

3. Purpose of Processing

We process your data to:

• Provide and operate the platform
• Generate AI-powered personalized responses
• Improve and optimize the service
• Ensure security and prevent misuse

4. Legal Basis

We process your data under:

• Consent (Art. 6(1)(a) GDPR)
• Explicit consent for sensitive data (Art. 9(2)(a) GDPR)
• Performance of a contract (Art. 6(1)(b) GDPR)

5. Sensitive Data and Explicit Consent

By using this platform, you acknowledge that you may voluntarily provide sensitive personal data.

You expressly consent to the processing of such data for the purpose of delivering the service, including generating personalized AI-driven insights.

You may withdraw your consent at any time by discontinuing use of the service and requesting deletion of your data.

6. Automated Processing and Personalization

This platform uses artificial intelligence to analyze user input and generate personalized responses.

This may involve automated processing of content to identify patterns and provide tailored outputs.

No decisions producing legal or similarly significant effects are made solely by automated means.

7. Third-Party Services

We use trusted third-party providers (such as cloud infrastructure and AI services) to operate the platform.

These providers may process data strictly on our behalf and in accordance with applicable data protection laws.

8. Data Transfers

Where data is transferred outside the European Economic Area (EEA), appropriate safeguards such as Standard Contractual Clauses (SCCs) are applied.

9. Data Retention

We retain personal data only for as long as necessary to provide the service or comply with legal obligations.

You may request deletion of your data at any time.

10. Your Rights

You have the right to:

• Access your data
• Correct inaccurate data
• Request deletion
• Restrict processing
• Data portability
• Withdraw consent at any time

Requests can be made at: support@mytwininthemirror.com

11. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

12. Cookies

We use cookies and similar technologies. Non-essential cookies are only used with your consent.

See our Cookie Policy for more details.

13. Contact

For any privacy-related questions:

support@mytwininthemirror.com